Sarah is a customer success (CS) leader who loves to build and scale, with experience across SaaS in health tech, legal tech, marketing tech, and AI. She's taken CS teams from a single early hire to fully segmented departments, scaling alongside the organization to drive improved outcomes for customers.
At Develo, Sarah leads the customer success organization, dedicated to helping independent pediatric practices thrive with technology built for how they actually work. She believes pediatricians should not settle for a vendor relationship: they deserve a true partner invested in their long-term success. That means showing up for practices well beyond go-live: helping them optimize, adapt, and grow, so pediatricians and their teams can stay focused on what matters most: doing the very best for kids.
Future proof your practice today.
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